Our Response to COVID-19


Dear Guests,

Our thoughts are with you and your loved ones during this confusing and challenging time. As COVID-19 continues to disrupt our daily lives, our priority is for the safety and well-being of our Guests, our employees and community.

You can continue to shop for your favorite Clarins products at Clarins.com. With every order, we are donating 5 school meals to children in need through our partnership with FEED and the World Food Programme.

In addition, we’ve partnered with No Kid Hungry, an organization that is making sure kids get the food they need during school closures, and all year long. Please click here to donate to this important cause.

Our warehouse is taking extra precautions to ensure that the environment is clean, and our employees are safe, so that we can maintain a superior level of service while processing your Clarins.com orders.

As always, we are available to listen to your concerns, welcome any feedback, and make your days a bit brighter. Feel free to reach out on our social channels, and through our Customer Care team, available Monday through Friday from 9 AM - 8 PM ET at 1-866-325-2746 and by email at USA-Beautyadvisor@clarins.com

Stay connected 24/7 at Beauty FAQ—your source for at-home tips and beauty tutorials from the Clarins experts—and with our exclusive application videos. We are also here to create your customized skincare routine. Start your personal Beauty Consultation here.

We will continue to look out for one another and keep each other safe—we are in this together, now and always. We look forward to seeing you again soon, reunited in our commitment to a better planet and a brighter future. We hope everyone stays safe and healthy.

Love,
The Clarins Family